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Tuesday, October 30 • 11:00am - 12:30pm
Running Excellent Retrospectives: Talking for Humans LIMITED

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Limited Capacity seats available

How many awful meetings have you been to in your life, where people are talking forever and saying nothing, or where they're saying things that make everyone feel bad? Have you been in retrospectives like that? (Did it make you never want to attend a retrospective again?)

Let's do better! Come learn practical techniques for facilitating pleasant, productive, welcoming meetings. We will talk about the structure of welcoming language and discuss when it's necessary to interrupt someone. We'll examine what it means for language to include blame and how to reframe blaming conversations. We'll practice the mental work of understanding things that seem contrafactual but are actually just confusing. When you leave, you'll be ready to make any meeting or retrospective you're in more comfortable and effective, as a leader or an attendee.

avatar for Courtney Eckhardt

Courtney Eckhardt

Heroku, a Salesforce Company
Courtney Eckhardt first got into retrospectives when she signed up for comp.risks as an undergrad (and since then, not as much has changed as we’d like to think). Her perspectives on engineering process improvement are strongly informed by the work of Kathy Sierra and Don Norman... Read More →

Tuesday October 30, 2018 11:00am - 12:30pm CDT
Cumberland Room 3-4