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Monday, October 29 • 4:00pm - 5:30pm
What I Wish I Knew Before Going On-call LIMITED

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Limited Capacity seats available

Being a software engineer means owning a production system—you have many users and your company's revenue relying on your products. Firefighting a broken system is a time-sensitive and stressful part of life as an engineer. New engineers entering an on-call rotation may be overwhelmed by this responsibility. How should we act in an emergency? How can we make a system emergency-friendly? In this workshop, we will share how new and future on-call engineers can be successful by guiding participants through exercises to triage real-life engineering emergency scenarios. We will also cover how on-call engineers can share learnings within an organization to prevent future fires.

avatar for Dorothy Jung

Dorothy Jung

Software Engineer, Yelp
Dorothy Jung is a backend Software Engineer at Yelp. At Yelp she served as a "pushmaster", managing and monitoring company-wide deployments to production; and as a release engineering deputy, helping to set up CI/CD pipelines within the Ads organization. She was previously at DreamWorks... Read More →
avatar for Chie Shu

Chie Shu

Chie Shu is a backend Software Engineer at Yelp. She has worked on improving Yelp's revenue-critical Ads data pipeline to be more resilient to system failures, and designed heuristics used internally by executives and Product Managers to assess the financial impact of on-call incidents... Read More →

Wenting Wang

Software Engineer, Yelp
Wenting Wang is a Software Engineer with three years of industry experience. She has been on-call for different teams at Yelp: on the BizApp backend team, where she worked closely with mobile developers and monitored mobile user traffic; and on the Ads team, where she currently develops... Read More →

Monday October 29, 2018 4:00pm - 5:30pm CDT
Cumberland Room 1-2